MNAA | Clean and Safe

2020 clean and safe 980x380

National museums, palaces and monuments under the supervision of Direção-Geral do Património Cultural (DGPC), which includes the Museu Nacional de Arte Antiga (MNAA), were certified with the “Clean & Safe” seal by Turismo de Portugal.
 
Within the scope of the COVID-19 pandemic, Turismo de Portugal created the “Clean & Safe” seal to distinguish companies in the sector that comply with the hygiene and careful cleaning requirements for the prevention and control of this virus, in order to to allow tourism enterprises, tourist entertainment companies, museums and monuments to have a tool that certifies them as safe establishments, guaranteeing the tourist’s confidence in the destination.
 
These measures comply with the recommendations of Direção-Geral de Saúde (DGS), the Directorate-General for Health, which ensures the necessary hygiene to avoid risks of contagion and ensure safe procedures for the operation of tourist activities.
 

We are delighted to welcome you back. To enjoy your visit safely, please help us fight COVID-19 by following these rules and guidelines :

  

COVID -19 | RULES FOR A SAFE VISIT AT THE MUSEUM
- Always wear a mask;
- Disinfect your hands before and after the visit;
- While moving, keep a distance of 2 meters from other people;
- Family members and cohabitants may remain together during the visit (maximum 6 people);
- Avoid touching any surfaces; 
- Avoid forming groups;
- Follow the instructions provided by the staff.

  

IMPORTANT INFORMATION
- An alcohol-based hand rub is available at the entrances, when entering the exhibition rooms, the shop and the restaurant;
- A wheelchair is available at the entrance (disinfected after each use).

  

LIFT
- Avoid use if possible
- Cohabitants may use it together
- Children must always be accompanied by an adult
- Otherwise, only one person per ride is allowed

 

SHOP, CLOAKROOM, TOILETS, RESTAURANT AND GARDEN
Individual access to each space is limited by capacity constraints. The Museum’s garden is subject to rules applying to outdoor spaces in its territory. Only groups of a maximum of 10 people are allowed outdoors in the Metropolitan Area’s current contingency situation.

  

PAYMENTS
Payment by card. The ticket office will accept on an exceptional basis cash payments of the exact amount only.

  

LIBRARY
The Museum’s library services are temporarily limited. Look up the new regulations.

  

ACCESS TO EXHIBITION ROOMS
Access to the Museum is currently subject to space capacity rules as follows :
- Ratio of 1 person per 20 m2;
- Distance of 2 meters between people not living together.

   

The MNAA and its restaurant abide by all the preventative and sanitary rules and guidelines provided by the National Health Authorities (DGS - Direção Geral de Saúde).

   

Visit conditions may change at any time, subject to new government guidelines.